FAQ

Is Shipping FREE on all SKECHERS Direct orders?
Yes! All orders placed on SKECHERS Direct receive FREE Shipping and FREE Returns. Orders will be shipped using standard shipping through UPS, FedEx or USPS...
Tue, 21 Mar, 2017 at 5:24 PM
Do you ship internationally?
SKECHERS Direct does not currently ship to addresses outside the United States, except for: APO/FPO addresses U.S. Territories: American Samoa, Guam, M...
Tue, 21 Mar, 2017 at 5:27 PM
Do you ship to APO/FPO addresses?
Yes, we are able to ship to APO/FPO addresses. These orders are not eligible for Express Shipping, and may take longer to arrive than the listed delivery t...
Tue, 21 Mar, 2017 at 5:27 PM
Do you ship to P.O. boxes?
We are able to ship to P.O. boxes via Standard Shipping only.
Tue, 21 Mar, 2017 at 5:28 PM
Do you charge sales tax?
Sales tax will be charged in accordance with state and local laws, and will be calculated using your shipping address. The sales tax amount listed during ...
Tue, 21 Mar, 2017 at 5:29 PM
What payment methods do you accept?
We accept credit/debit cards issued by Visa, MasterCard, American Express, Discover and Diners Club. SKECHER Direct does not accept credit cards issued by ...
Thu, 16 May, 2019 at 11:09 AM
How do I change or cancel my order?
It is not always possible to change or cancel an order once it has been placed, as we send items out as soon as possible. Once the order has been processed...
Tue, 21 Mar, 2017 at 5:31 PM
How do I check the status of my order or track a shipment?
Select the Order Status link at the top of the page and enter your account username and password.
Tue, 4 Apr, 2017 at 12:01 PM
How do I view my order history?
Select the Order Status link at the top of the page and enter your account username and password.
Tue, 4 Apr, 2017 at 12:01 PM
How do I use a promotion/coupon code?
We do not accept promotion/coupon codes on SKECHERS Direct. 
Wed, 29 May, 2019 at 11:26 AM